RIWENGO FAQs

  • What categories of products does RIWENGO offer?
    We provide high-quality indoor and outdoor furniture, including chairs, tables, sofas, and storage units.
  • Do you offer free shipping?
    Yes, we offer free shipping on all orders.
  • Do RIWENGO products come with a warranty?
    Yes, all our products come with a one-year warranty.
  • Can I return or exchange a product?
    Absolutely. We offer a 30-day hassle-free return/exchange policy.
  • How long does it take for my order to arrive?
    Orders typically arrive within 3-8 business days.
  • What payment methods does RIWENGO accept?
    We accept various payment methods, including Visa, Mastercard, American Express, and PayPal.
  • Can I change or cancel my order?
    If you need to change or cancel your order, please contact our customer service team as soon as possible.
  • Do RIWENGO products require assembly?
    Some products require simple assembly, and we provide detailed instructions with each product.
  • Can I use discount codes on RIWENGO's website?
    Yes, you can enter a valid discount code at checkout to receive a discount.
  • Do you offer subscription discounts?
    Yes, subscribe to our newsletter to receive an additional 5% discount.
  • Where can I see RIWENGO's newest products?
    You can visit the "New Arrivals" page on our website to see our latest products.
  • Are RIWENGO products eco-friendly?
    Yes, we are committed to using eco-friendly materials and ensuring our products are environmentally friendly.
  • Is your furniture suitable for all weather conditions?
    Our outdoor furniture is made with weather-resistant materials, making it suitable for various weather conditions.
  • How can I contact RIWENGO customer service?
    You can contact us via email or through the contact popup on our website.